After the seller's goods are delivered to Amazon warehouse, they are often rejected by the warehouse. There are many reasons why they are rejected by FBA. It is hoped that the seller's friends will make preparations for the goods in advance within their own control, and choose a powerful end-to-end logistics supply chain agent, which is very important.
because we will conduct spot checks on the goods in the first warehouse, if there are any goods that do not conform to Amazon's acceptance specifications, we will communicate with customers in a timely manner. Moreover, in terms of overseas delivery, we have self-operated fleets and long-term cooperative fleets. The operation process is standardized and standardized, and we have rich experience in delivery service, which reduces delays in warehousing and sales opportunities, saves costs, and tries our best to reduce the risk of rejection.
Let's see what cases have been rejected.
Amazon FBA warehouse rejected due to its own reasons
1, Amazon because of the explosion
on special event days, peak season promotion points, etc., Amazon's main FBA warehouse points are prone to explosion. Once the warehouse is closed, the FBA warehouse will directly reject the subsequent goods to the warehouse and often will not tell the clear reason.
2. Amazon temporarily deletes contracts
Affected by the storage capacity of the warehouse, the goods have been delivered, but the warehouse temporarily deletes and jumps, which will also be rejected by the FBA warehouse.
3. FBA warehouse system has a problem
The Amazon FBA warehouse system sometimes has a BUG, causing the goods to be rejected by the FBA after being delivered to the Amazon site.
[Case] The original request for the delivery of 33 consignments has been approved. As a result, due to the FBA system, the number of pallets has been forcibly changed to 16 consignments, which makes the arrival of 33 consignments rejected.
Rejected from the seller's failure to comply with the specifications
1, transport packaging does not conform to Amazon's regulations
FAQ:
(1) Carton packaging is damaged, deformed and graffiti.
(2) The weight and volume of the carton exceed the warehouse specifications.
(3) The outer box has oil stains, the inside and outside of the box does not have MADE IN CHINA, and the outside of the carton is also easily rejected by Amazon.
2. Tape sealing problem
FBA warehouse only receives transparent shipping super glue. The use of nylon rope, elastic band, staples and other sealing boxes was rejected by FBA warehouse.
3. The goods themselves have problems
The goods have special flavors, such as nail polish.
4. Tag problem
must meet the identification requirements of the warehouse, for example, the product label FNSKU and the product label. It was found that the label did not match, the label fell off and was blurred, resulting in the inability to scan the code for identification, which was rejected by FBA warehouse.
5. Product identification error
FBA warehouse is classified for large goods and small goods. When the seller applies for FBA to enter the warehouse under construction, it must fill in according to the actual packing size and volume of the goods, so as not to cause FBA to be rejected when sending the warehouse due to the wrong bid.
6. FBA ID
FBA requires a 90-day deadline from the completion of warehouse building to the delivery of the warehouse. If the deadline is exceeded, the warehouse building tag is invalid and must be re-established.
From April 1, 2022, according to Amazon's announcement, sellers send canceled or deleted shipments to Amazon, and the shipments will be rejected.
Rejected due to improper operation of logistics providers
1. The delivery address does not match.
When the seller establishes an FBA warehouse entry application in the background of the system, the goods must be delivered according to the results of the Amazon system to avoid rejection.
2. Delivery models do not match
FBA warehouse has requirements for delivery of models. Logistics service providers must know the requirements of each warehouse for models when delivering goods.
3. Arrange truck delivery without making an appointment
If it is delivered by express delivery, it is delivered directly to FBA warehouse without reservation. If it is a card, make an appointment on Amazon website or email in advance, and follow the instructions on the ISA of the FBA to include the delivery time.
4. The cabinet was damaged and rejected.
5, the carriage has goods other than goods
FBA requires that only delivery goods exist in the compartment and do not accept other items because of potential safety hazards. Other items such as forklifts, sundries or pets, etc.
6. The delivery driver is late or insults Amazon staff, or has conflicts with staff on site
FBA warehouse has strict management requirements for each delivery time period. If the delivery driver fails to deliver the goods according to the time agreed by ISA, is late, or if the driver conflicts with the on-site staff and insults Amazon personnel, the goods will be rejected.
7. Unqualified pallets
1) Require the card delivery warehouse to be supported with holes on all sides. If it is a log tray, be sure to fumigate
2) Take the goods, wrap the transparent film, and cannot be reversed
3) The goods shall not be placed beyond the pallet area, and the height requirement shall not exceed 1.8m (US: 1.2m * 1m * 1.8m, weight limit 680KG)
Source: American International Logistics Association