How to define "overseas agent coordinator"

10月11日 18:05:59


"Overseas Agent Coordinators" are professionals responsible for managing and maintaining the company's cooperative relationship with global freight forwarders. Their work covers a wide range of tasks to ensure smooth international freight operations and partnerships. The following are the main responsibilities of the overseas agent coordinator:

1. Agency network development: The overseas agent coordinator is responsible for finding, screening and selecting suitable overseas freight forwarding partners. This includes assessing agent reliability, service quality, price competitiveness and other factors.

2. Partner Evaluation: They conduct regular evaluations of existing and potential agency partners to ensure that they meet the company's standards and requirements. This may include reviewing partner performance indicators and service levels.

3. Cooperation Agreement Signing: The overseas agent coordinator and the global agent partner sign a cooperation agreement to clarify the rights and obligations of both parties, including service scope, price, payment terms, etc.

4. Coordination of the carriage of goods: They coordinate the arrangements for the carriage of goods, including their pickup, loading, unloading and delivery. They ensure that the goods arrive at the destination on time and solve the transportation problems.

5. Price inquiry: overseas agent coordinator and agent partner price negotiation and inquiry, to ensure that the goods transportation cost is reasonable, and with the customer to reach a competitive price.

6. Problem solving: They deal with the agent partner between any problems or disputes, to ensure that the cooperation relationship smoothly.

7. Compliance and regulatory compliance: They ensure that agency partners comply with international trade regulations and laws to reduce potential risks.

8. Customer communication: Overseas agent coordinator to communicate with customers, explain cargo transportation progress and any potential problems to ensure customer satisfaction.

9. Market research: They study international freight market trends and competition to help companies make strategic decisions.

10. Supply chain optimization: Overseas agent coordinators strive to optimize the company's supply chain to improve efficiency and reduce costs.

11. Crisis management: They are prepared to respond to unexpected events, such as cargo delays, weather problems or political unrest, to ensure cargo safety.

12. Reporting and analysis: They regularly generate reports on agency partner performance and partnerships and provide analysis and recommendations.

overseas agent coordinators need to have excellent communication and negotiation skills, understanding of international trade regulations, knowledge of supply chain management, and the ability to deal with problems and pressures. They play a key role in ensuring the safe transportation of goods, improving customer satisfaction and optimizing the company's global logistics operations.

Source: American International Logistics Association

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